Friday, 23 February 2018

Update on previous post.

After writing the previous post I had a serious talk to myself and told myself not to be such a wuss.  Then I picked up the phone and phoned British Gas to discuss my account (deafness causes me to panic rather at this type of call.)   The young man I spoke to could not have been more helpful.  In a matter of minutes everything was sorted out, new smart meters were agreed on, direct debits were organised - I ended up very proud of my achievements and decided I had to pull my socks/ankle high tights up and get on with living.
Polar winter on its way next week they say - so I shall pile on extra layers, turn the heating up and go to earth until it is over.   Keep warm.

15 comments:

Rachel Phillips said...

I think people will continue to leave comments on the previous post because it is something we all know about. Not a wuzz at all and I suspect we will all know that feeling you are now experiencing of getting on and, of course, we can do it just like we always did do it.

angryparsnip said...

Sorry I missed yesterdays post.
I understand how you feel. Somedays it is just hard to deal with everyday chores. The heating, electric and water. Then toss in shopping, driving, bad weather to the mix and it is all so much. Plus the dealing with the telephone trying to explain awful.
But you have just do it.
I used to make decisions but now I seem to be second guessing myself and I don't like it. My brain seems to be slowing down and not working all that well.
You are in no way a wuss but someone who is doing so well with all that is swirling all around you.

cheers, parsnip

Sue said...

You make me feel like a total wuss!

Joanne Noragon said...

Customer service has become just that recently, or so it seems to me. The nicer I am, the nicer they are.

justjill said...

I totally agree with Joanne. If you are pleasant, say you are confused or mad or whatever customer service appreciate you treating them as a human being and asking for help. I too feel the lack of confidence the older I get but then I flip the coin and tell everyone I am old, struggling and laugh. All is fine. I also dye my hair red.

Heather said...

You are most definitely not a wuss and I have made some of those 'scarey' phone calls myself during the past few months. I think we can pat ourselves on the back for coping with our new found status.

Bovey Belle said...

You are definitely not a wuss. I think it is quite natural for us sometimes to shy away from situations where we are not comfortable - when perhaps we are put to the test over something (for me it is my accounts!!) - but we have to keep trying or else, as you quite rightly say, confidence can become lost. I don't enjoy motorway driving, but I make myself do it or I will certainly lose confidence with that. I hadn't driven at night for years, but have had to relearn the skill because of long journeys (starting at 4.30 a.m.) when it is most definitely still dark. Yet I know people of not much older than me who can do neither as they aren't confident about it and have shied away from trying rather than convincing themselves otherwise.

Well done with getting that phone call out of the way and onwards and upwards.

P.S. With this arctic blast coming up, perhaps we should all get onesies!

Jill said...

Good on you!

Wilma said...

Dear Pat - you are my role model. Along with my 2 older sisters ( 72 and 68) and mother (deceased at a fabulous 92, almost 6 years ago), you are showing me the way to live a kind, gracious, fulfilling, rewarding, and adventurous life. I love and admire how you savor your life and venture forth into new territory even though you may feel trepidation. I can only hope and try to emulate your perseverance and courage as life carries me forward.
cheers, Wilma

Cro Magnon said...

I didn't understand yesterday exactly where you'd lost your confidence. We all slow down and become quieter. Our tastes and habits change, and I suspect most of us become less gregarious. Isn't that just another phase of life? I wouldn't call it lack of confidence.

The Weaver of Grass said...

Thank you - you have cheered me up no end.
Cro - you only have to read through the comments above to know what I mean.

Gwil W said...

Bravissimo! I just commented on Rachel's blog that the Austrian's have given me a driving licence with 15 years on it. That is to say it doesn't need renewing until I'm 85. When I have it in my pocket it makes me feel me feel young again! You're doing very well. Whatever you're doing keep doing it, is all I can say.

Librarian said...

Well done! Regarding any type of service contact, be it on the phone, in person or via email, I find people usually do what they can when I directly ask them for help and freely admit I don't know how to proceed without their support. Of corse this does not work with automated services, but whenever there is another human at the other end, that is how I treat them - just like I would want to be treated.

donna baker said...

I always write the name of the agent down and repeat it during the call. It seems to impress them and they are usually very helpful, that is if I can understand them.

Dave said...

Make sure you check your direct debits to BG, as they can increase with out you knowing.