One of the two supermarkets in our little town is going through a major refit. To make matters worse, the builders who originally started the job have gone into administration. At last new builders have started - in the meantime the shop is half its usual size, the rest being shut off while the work is done.
Things are a bit chaotic in there but the staff are doing their best. As the Post Office is located in the top corner I have to go in once a week, so I usually collect one or two things on my way out.
On Tuesday morning there was only one till open at the check-out and there was a queue of about a doaen people waiting. Directly behind me in the queue was a quiet-looking middle aged gentleman with a small bottle of something in his hand.
The woman in front of me had a loaded trolley.
Suddenly another cashier appeared at another till and immediately the chap behind me (with one item) nipped across to be served quickly. The woman in front of me yelled, "Oi you, where do you think you're going? Get back in the queue like everybody else."
He came back into his place and said quietly to me that he only had one item and was in rather a hurry. She heard him and continued her tirade to everyone's embarrassment.
She arrived at the check-out at this point and the next check-out also became empty. I said to him,
"Please do go in front of me - you only have one item." He thanked me and scuttled off.
I shall be interested to hear your views on this. That she was being extremely rude there is no doubt. But should we have all ignored it? Should he have done it in the first place?